Shipping policy

Shipping Policy

This policy covers how OneMiniBite (operated by YACHUN GLOBAL LIMITED) handles shipping for all orders placed on oneminibite.com.

Duties and Taxes

Import duties, taxes and customs clearance fees are covered in most places, so there is no surprise charge on delivery. If we cannot cover them for your destination, or no one can, we will contact you.

How Order Time Works

Total order time = handling or production time + delivery time. They are separate and add together.

In-Stock Products (Handling)

In-stock products are processed and dispatched within 1–3 business days of order confirmation. Holidays and breaks are announced in the banner at the top of our website and may add time.

Made-to-Order Products (Production)

The majority of OneMiniBite products are made to order. Production begins after your order is confirmed and payment is received, and typically takes 7–10 business days. More complex or oversized products can take longer. Lead times are stated on each product listing and are estimates; minor delays may occur due to production schedules or factors outside our control. Production time is not included in the delivery time below.

Shipping Rates

In most cases shipping is calculated automatically at checkout, with the rate paired to your destination and order. If something looks off, contact us at info@oneminibite.com and we will check it.

Shipping Carriers

We ship using a range of carriers selected based on destination, package size, and cost-effectiveness, including but not limited to:

  • USPS (United States Postal Service)
  • UPS
  • FedEx
  • DPD
  • Yanwen
  • Other carriers as appropriate

The carrier used for your order will be confirmed in your shipping notification email.

Delivery Time

Once your order has shipped, delivery to most places in the world takes 9–16 days, whether the item is in stock, custom-made or made to order. In some situations delivery can take up to 30 business days or more. Customs clearance, destination country and carrier delays are outside our control, and OneMiniBite is not responsible for delays caused by customs or carriers.

Oversized Items — Sea Freight

Certain products — including rear spoilers and other large exterior components — are classified as oversized items. For these products, sea freight is strongly recommended for cost-effective international delivery. Sea freight transit times are longer than air freight — typically 3–6 weeks depending on destination.

If you are ordering an oversized item, please contact us before placing your order to confirm shipping options and costs to your location at info@oneminibite.com.

Tracking

A tracking number will be provided via email once your order has been dispatched. Tracking updates may take 24–48 hours to appear after dispatch. You can follow your parcel any time on our Track Order page.

Shipping Address

Please ensure your shipping address is complete and accurate at the time of ordering. OneMiniBite is not responsible for orders lost or delayed due to an incorrect shipping address provided by the buyer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact us at info@oneminibite.com with your order number. We will investigate with the carrier on your behalf. OneMiniBite is not liable for delays caused by customs, carriers, or events outside our control.

Contact

For all shipping enquiries, contact us at info@oneminibite.com with your order number.